Job Description
Join Urban Hospitality Group as a Front Desk Agent and experience the future of work with daily pay in the heart of San Francisco! We're seeking energetic professionals to deliver exceptional guest experiences in our dynamic hospitality environment. Enjoy flexible shift work schedules with immediate compensation—no more waiting for biweekly paychecks. If you thrive in fast-paced settings and value financial flexibility, this is your opportunity to shine in one of America's most vibrant cities.
Responsibilities
- Check in/out guests efficiently while maintaining accurate reservation records
- Process payments and manage cash handling with precision
- Coordinate with housekeeping and maintenance teams for seamless operations
- Resolve guest inquiries and complaints with professionalism
- Operate PMS systems (e.g., Opera, Sabre) and manage room inventory
- Uphold brand standards through exceptional service delivery
- Assist with concierge services and local recommendations
Qualifications
- Minimum 1 year front desk or hospitality experience
- Proficiency in reservation software and basic office applications
- Strong multitasking abilities in high-pressure environments
- Excellent communication and conflict resolution skills
- Flexible availability for day/night/weekend shifts
- Valid CA driver's license (if required for local errands)
- Ability to stand for extended periods
- Basic math and cash handling accuracy