Job Description
Join our award-winning team as an Entry-Level Front Desk Agent at Nashville Hospitality Group! We're seeking energetic, customer-focused individuals to be the first point of contact for our guests in the heart of Music City. No experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, benefits, and growth opportunities in Nashville's thriving tourism industry.
Responsibilities
- Provide exceptional customer service to guests via phone, email, and in-person
- Manage check-in/check-out procedures efficiently
- Process reservations and room assignments
- Handle guest inquiries and resolve issues promptly
- Operate hotel management systems (training provided)
- Maintain cleanliness and organization of front desk area
- Collaborate with housekeeping and maintenance teams
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts (evenings/weekends)
- Attention to detail and accuracy
- Valid driver's license preferred