Job Description
Join our award-winning team at Coastal Hospitality Group and kickstart your career in luxury hospitality! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences at our premier Virginia Beach oceanfront property. This entry-level role offers comprehensive training, career advancement opportunities, and a supportive team environment. Enjoy competitive pay, employee benefits, and the chance to work in one of Virginia's most vibrant coastal destinations.
Responsibilities
- Check-in/out guests efficiently using hotel management software
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through exceptional service delivery
- Assist with special event operations and VIP guest requests
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency in basic computer applications
- Ability to work flexible shifts including weekends/holidays
- Professional appearance and positive attitude
- Attention to detail and organizational abilities
- Valid driver's license (for local errands)