Job Description
Join our award-winning hospitality team as an Entry-Level Front Desk Agent! We're seeking energetic individuals to deliver exceptional guest experiences during flexible day/evening/night shifts. No prior experience required – we provide comprehensive training and career growth opportunities. Perfect for students and career changers seeking stable employment with competitive benefits and a supportive team environment.
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional communication
- Assist with emergency procedures and safety protocols
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency and data entry skills
- Strong customer service orientation with problem-solving mindset
- Ability to work flexible shifts including nights/weekends
- Excellent communication and interpersonal skills
- Detail-oriented with organizational abilities
- Must pass background check and drug screening
- Valid Ohio driver's license preferred