Job Description
Are you ready to kickstart your career in a fast-paced, rewarding environment? Apex Hospitality Group is currently looking for a dedicated and welcoming Front Desk Agent to join our growing team in Dallas, Texas.
We value attitude over experience. Whether you are a recent graduate or looking for a career change, we offer comprehensive training and a clear path for advancement. As the face of our brand, you will play a crucial role in creating memorable experiences for our guests while ensuring smooth daily operations.
Why Join Us?
- Competitive hourly pay starting at $15.00.
- Full benefits package (Health, Dental, Vision) after 90 days.
- Flexible scheduling to work around your life.
- Clear career growth opportunities within the company.
Don't let a lack of experience hold you back. Apply today and take the first step towards a thriving career!
Responsibilities
- Guest Relations: Greet all visitors and clients warmly, ensuring they feel welcomed and comfortable immediately upon arrival.
- Operations Management: Handle front desk duties including answering phones, managing email inquiries, and processing check-ins and check-outs accurately.
- Administrative Support: Maintain a tidy and organized reception area, manage mail distribution, and handle incoming and outgoing packages.
- Problem Solving: Address guest concerns or inquiries promptly and professionally, escalating complex issues to management when necessary.
- Scheduling: Assist in coordinating appointments and maintaining the daily schedule for the office staff.
- Security & Access: Monitor security systems and verify visitor badges to ensure the safety of the facility.
Qualifications
- No Experience Required: We are looking for enthusiastic individuals willing to learn. Prior reception or customer service experience is a plus but not mandatory.
- Communication Skills: Excellent verbal and written communication skills with a professional phone manner.
- Interpersonal Skills: A friendly, outgoing personality and the ability to build rapport with diverse groups of people.
- Technical Proficiency: Basic computer skills and familiarity with office software (Microsoft Office suite) and standard office equipment.
- Attention to Detail: Ability to manage multiple tasks simultaneously without compromising on accuracy.
- Reliability: Punctual, dependable, and able to work a flexible schedule including weekends and holidays.