Job Description
Are you a people person looking for a rewarding career in hospitality? El Paso Hospitality Solutions is currently seeking enthusiastic Entry Level Front Desk Agents to join our dynamic team in El Paso, Texas. If you are looking for flexible shift work and the opportunity to grow within a stable industry, we want to hear from you!
Why Join Our Team?
- Competitive hourly pay ($15.00 - $18.00/hr)
- Flexible scheduling and various shift options
- On-the-job training provided for new hires
- Opportunity for career advancement within the company
- Employee discount programs
We pride ourselves on providing exceptional service, and we need a friendly face at the front to ensure our guests feel welcome from the moment they arrive.
Responsibilities
- Greet and welcome guests warmly upon arrival, providing excellent customer service and assistance.
- Manage the front desk operations, including answering phones, taking messages, and directing inquiries to the appropriate departments.
- Handle check-in and check-out procedures efficiently and accurately using property management software.
- Monitor security cameras and building access to ensure the safety and security of all guests and staff.
- Assist with mail distribution, package handling, and concierge services.
- Maintain a clean, organized, and professional lobby area at all times.
- Resolve guest issues and complaints professionally and promptly to ensure satisfaction.
Qualifications
- High school diploma or GED equivalent preferred.
- Previous customer service or front desk experience is a plus but not required (Entry Level candidates encouraged).
- Strong verbal communication and interpersonal skills.
- Ability to work various shifts, including evenings, weekends, and holidays.
- Basic computer literacy and proficiency with Microsoft Office applications.
- Professional appearance and demeanor.
- Reliable and punctual with a positive attitude.