Job Description
Join the vibrant hospitality scene at Boston's premier luxury hotel! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences in our historic downtown location. Perfect for career-starters passionate about service excellence and Boston's dynamic culture.
Our comprehensive training program ensures you'll master check-in/out procedures, reservation systems, and local expertise. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our internationally recognized hotel group.
Responsibilities
- Efficiently manage guest check-in/check-out procedures
- Handle reservation inquiries and room assignments
- Resolve guest concerns with professionalism
- Process payments and maintain accurate records
- Provide local attraction recommendations
- Collaborate with housekeeping and maintenance teams
- Maintain a clean and organized reception area
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency
- Strong communication skills
- Customer service mindset
- Ability to work flexible shifts
- Attention to detail
- Team player attitude
- Previous hospitality experience preferred