Job Description
Join our award-winning team as a Front Desk Agent at Grand Legacy Hotels in Fort Worth! We're seeking a dynamic professional to deliver exceptional guest experiences in our vibrant downtown location. This immediate hire opportunity offers competitive compensation, flexible scheduling, and a chance to grow within our hospitality brand. If you're passionate about customer service and thrive in fast-paced environments, apply today to start your career journey with us!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve issues promptly
- Process payments and handle cash transactions accurately
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in appearance and service delivery
- Maintain detailed guest preference records
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Proficiency in property management systems (e.g., Opera)
- Strong communication and problem-solving skills
- Ability to multitask in high-pressure situations
- Basic knowledge of Fort Worth attractions and services
- Flexible availability including weekends and holidays
- Valid Texas driver's license (if required for duties)