Job Description
Join our dynamic team at Coastal Hospitality Group as a Front Desk Agent in Jacksonville, FL! We're seeking energetic professionals to deliver exceptional guest experiences in a fast-paced environment. This immediate hire position offers competitive compensation, flexible scheduling, and career growth opportunities. If you thrive in hospitality and want to make an immediate impact, apply today!
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations and room assignments with precision
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Utilize property management systems (PMS) effectively
Qualifications
- 1+ years hospitality or customer service experience
- Strong communication and interpersonal skills
- Proficiency with PMS software (e.g., Opera, Cloudbeds)
- Ability to multitask in high-pressure situations
- Attention to detail and problem-solving aptitude
- Flexibility to work evenings, weekends, and holidays
- Basic computer and cash handling skills
- Positive, guest-centric attitude