Job Description
Join our award-winning team at Oceanview Hospitality Group as an immediate hire Front Desk Agent! We're seeking a charismatic professional to deliver exceptional guest experiences at our premium waterfront property in Long Beach. This full-time temporary role offers competitive pay, flexible scheduling, and rapid onboarding. Ideal candidates will thrive in fast-paced environments and possess a passion for hospitality excellence.
Responsibilities
- Manage seamless guest check-in/check-out processes using PMS systems
- Handle reservation inquiries, modifications, and room assignments
- Process payments and reconcile daily transactions accurately
- Coordinate with housekeeping and maintenance teams for guest requests
- Resolve guest concerns with professionalism and discretion
- Maintain organized front desk operations and documentation
- Uphold brand standards through personalized service interactions
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency with Opera, Cloudbeds, or similar PMS software
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid California driver's license and reliable transportation
- Flexible availability including nights/weekends/holidays
- Basic knowledge of Long Beach attractions and transportation