Job Description
Join our award-winning team at the Grand Louisville Hotel as a Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences in the heart of downtown Louisville. This immediate hire opportunity offers competitive pay, comprehensive benefits, and career growth potential. If you thrive in fast-paced environments and have a passion for hospitality, apply today!
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations and room assignments with precision
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience
- Strong communication and problem-solving skills
- Proficiency with hotel management software (e.g., Opera)
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and typing skills