Job Description
Join our award-winning team at Grand Oasis Hotel, where exceptional service meets luxury! We're seeking a passionate Front Desk Agent to create unforgettable guest experiences. This immediate hire position offers competitive compensation, comprehensive benefits, and career growth opportunities in Orlando's thriving hospitality scene. If you thrive in fast-paced environments and love making people smile, apply today!
Responsibilities
- Check in/out guests efficiently while maintaining a warm, professional demeanor
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Participate in daily briefings and training sessions
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in Opera/PMS systems
- Exceptional communication and problem-solving skills
- Ability to multitask in high-pressure situations
- Flexible availability including nights, weekends, and holidays
- Valid Florida driver's license (preferred)
- Basic computer literacy with MS Office suite