Job Description
Join our award-winning luxury hotel in the heart of Denver! We're seeking a dynamic Front Desk Agent to deliver exceptional guest experiences. This immediate hire position offers competitive pay, flexible scheduling, and career growth opportunities in Denver's vibrant hospitality scene. If you're passionate about service and thrive in fast-paced environments, apply today!
Responsibilities
- Check in/out guests with efficiency and warm hospitality
- Manage reservations and room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized lobby area
Qualifications
- Previous hotel or customer service experience required
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Proficiency with reservation systems (e.g., Opera)
- Basic knowledge of Denver attractions and services
- Professional appearance and positive attitude
- High school diploma or equivalent