Job Description
Join the vibrant team at Indianapolis Grand Hotel and kickstart your hospitality career immediately! We're seeking passionate individuals to deliver exceptional guest experiences in the heart of downtown Indianapolis. Enjoy competitive pay, comprehensive training, and opportunities for advancement in a luxury environment. Apply today and start your journey tomorrow!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries and resolve issues with professionalism
- Process payments and manage cash drawer accurately
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities
- Maintain detailed guest records and preferences
- Ensure lobby area remains pristine and welcoming
Qualifications
- High school diploma or equivalent
- Immediate availability to start
- Strong customer service skills
- Proficiency with hotel software (e.g., Opera, PropertyWare)
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- Positive attitude under pressure
- Previous hotel experience preferred