Job Description
Join our award-winning luxury hotel in downtown Oklahoma City! We're seeking a dynamic Front Desk Agent to deliver exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and career advancement opportunities. Immediate openings available – start your hospitality journey today!
Responsibilities
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve service issues
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized front desk area
- Execute emergency procedures as needed
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Proficient with property management systems
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic math and cash handling abilities
- Positive attitude and team-oriented mindset
- High school diploma or equivalent