Job Description
Join our dynamic hospitality team as an immediate-hire Front Desk Agent in Oklahoma City! We're seeking energetic professionals to deliver exceptional guest experiences in a fast-paced, 24/7 environment. Enjoy competitive pay, flexible shift schedules, and opportunities for career growth within our award-winning hotel chain. Perfect for career starters or seasoned hospitality professionals seeking immediate employment.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience preferred
- Strong communication and conflict resolution skills
- Proficiency in hotel management software (e.g., Opera)
- Flexible availability for day/night/weekend shifts
- Basic math and cash handling abilities
- Professional appearance and positive attitude
- Must pass background check and drug screening