Job Description
Immediate Front Desk Agent Opportunity in Columbus, OH!
Join our award-winning hospitality team at Grand Hospitality Group. We're seeking energetic, customer-focused individuals to create memorable experiences for our guests at our premier downtown Columbus location. This is your chance to launch or advance your hospitality career with competitive pay, comprehensive benefits, and a supportive team environment.
Why You'll Love Working With Us:
- Competitive hourly wages + performance bonuses
- Comprehensive health benefits package
- Free employee meals and discounts
- Career advancement opportunities
- Modern, state-of-the-art facilities
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized front desk area
Qualifications
- Previous front desk or hospitality experience preferred
- Exceptional customer service skills
- Strong communication and problem-solving abilities
- Proficient with computers and reservation systems
- Ability to multitask in a fast-paced environment
- Flexible schedule availability (nights, weekends, holidays)
- High school diploma or equivalent required