Job Description
Are you a friendly and professional individual looking for immediate work in a vibrant environment? Pacific Heights Hospitality is currently hiring a Front Desk Agent to join our dynamic Long Beach team. We offer competitive pay, flexible shift work, and a supportive work culture.
In this role, you will be the first point of contact for our guests, ensuring they have a memorable experience from the moment they arrive. If you are ready to start today and thrive in a fast-paced setting, we encourage you to apply!
Responsibilities
- Greet and welcome guests with a warm smile and professional demeanor.
- Manage check-in and check-out procedures efficiently using our property management system.
- Answer incoming calls, respond to emails, and handle guest inquiries promptly.
- Handle cash, credit card transactions, and balance the daily shift bank accurately.
- Maintain the cleanliness and organization of the front desk and lobby area.
- Assist with special requests and resolve guest issues to ensure maximum satisfaction.
Qualifications
- Previous experience in hospitality, customer service, or reception is preferred.
- Strong communication skills and a friendly, outgoing personality.
- Proficiency with computers and property management software is a plus.
- Ability to work flexible shifts, including weekends and holidays.
- Must be reliable, detail-oriented, and able to stand for extended periods.