Job Description
Join our dynamic team at Hospitality Plus Fresno as a Front Desk Agent! We're seeking enthusiastic individuals with a passion for customer service to deliver exceptional guest experiences. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our award-winning hotel chain.
Why Join Us?
• Paid training program
• Health benefits after 90 days
• Employee discounts nationwide
• Career advancement opportunities
• Supportive team environment
Responsibilities
- Check in/out guests efficiently with our hotel management system
- Manage reservations and room assignments
- Address guest inquiries and resolve complaints promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Perform daily audits and report discrepancies
- Uphold brand standards for cleanliness and professionalism
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset
- Flexible availability including weekends/holidays
- No hospitality experience required