Job Description
Join our award-winning luxury hotel in the heart of downtown Los Angeles! We're seeking passionate hospitality professionals to deliver exceptional guest experiences at our AAA Four-Diamond property. Enjoy competitive compensation, comprehensive benefits, and career growth in one of America's most vibrant cities.
Why Work With Us?
- Comprehensive health/dental/vision plans
- 401(k) with company match
- Complimentary hotel stays worldwide
- Employee discounts & wellness programs
Responsibilities
- Manage check-in/check-out procedures with efficiency and warmth
- Handle guest inquiries and resolve issues promptlyProcess payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities
- Maintain security protocols for guest safety
Qualifications
- Minimum 2 years luxury hotel experience
- Exceptional communication skills
- Proficiency in Opera PMS system
- Valid California Food Handler Card
- Ability to work flexible shifts (nights/weekends)
- Bilingual (English/Spanish) preferred