Job Description
Are you a hospitality enthusiast looking for immediate employment? The Seattle Collection Hotels is currently seeking a dynamic and detail-oriented Front Desk Agent / Night Auditor to join our prestigious team in the heart of downtown Seattle.
We offer a competitive hourly rate, comprehensive benefits, and a vibrant work environment. If you thrive in a fast-paced setting and excel at guest relations, this is the perfect opportunity for you to advance your career in the hospitality industry.
Why Join Us?
- Immediate Start: We are looking to fill this role immediately.
- Shift Flexibility: Enjoy the freedom of shift work with rotating schedules including evenings and weekends.
- Competitive Pay: Earn between $19.00 and $24.00 per hour depending on experience.
- Growth Opportunities: Clear pathways for advancement within our luxury hotel group.
Responsibilities
- Greet guests warmly and assist with check-in and check-out procedures efficiently.
- Manage the front desk operations during night shifts, including balancing the house bank and processing financial transactions.
- Handle guest inquiries, complaints, and requests promptly to ensure a 5-star experience.
- Maintain a clean and organized lobby and public areas.
- Process reservations and room assignments using hotel property management systems (PMS).
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
- Adhere to all safety and security protocols at all times.
Qualifications
- Minimum of 1 year of experience in hotel front desk operations or customer service preferred.
- Strong verbal communication skills and a professional demeanor.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Proficiency with Microsoft Office Suite and hotel PMS software (e.g., Opera, Micros) is a plus.
- High school diploma or equivalent required.
- Ability to stand for extended periods and lift moderate amounts of weight (up to 20 lbs).