Job Description
Are you looking for a Night Shift Front Desk Agent position in Portland, OR?
We are currently seeking a reliable and friendly Front Desk Agent to join our 24/7 hotel operations. Whether you are starting your career or looking for a flexible night shift role, we provide comprehensive on-the-job training. No prior experience is necessary!
As a key member of our front office team, you will ensure our guests have a comfortable and safe stay while handling all front desk duties efficiently. If you are a night owl with great communication skills, we want to hear from you.
Responsibilities
- Guest Check-in/Check-out: Process arrivals and departures accurately using our Property Management System (PMS).
- Front Desk Operations: Answer phones, manage email correspondence, and respond to guest inquiries regarding local attractions and services.
- Security Monitoring: Monitor security cameras and building access points to ensure the safety and security of guests and property.
- Guest Services: Assist guests with luggage, valet parking, and special requests to ensure a premium experience.
- Financial Transactions: Handle cash, credit cards, and other payments accurately and balance the register at the end of the shift.
- Facility Maintenance: Perform routine checks of the lobby, front desk area, and restrooms to maintain a clean and welcoming environment.
Qualifications
- Age Requirement: Must be at least 18 years of age.
- No Experience Needed: We are willing to train the right candidate who is eager to learn.
- Communication: Excellent verbal and written communication skills in English.
- Availability: Must be available to work rotating night shifts, including weekends and holidays.
- Computer Skills: Basic proficiency with computers and familiarity with POS systems is a plus.
- Professionalism: A positive attitude and the ability to remain calm under pressure.