Job Description
Join our award-winning team at Harborview Hospitality Group as a Front Desk Agent! We're seeking energetic, customer-focused individuals to create memorable experiences for our guests in the heart of Baltimore. No prior experience is required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our luxury hotel chain. If you're passionate about service and ready to start your journey in hospitality, apply today!
Responsibilities
- Warmly greet and assist all guests with check-in/check-out procedures
- Manage reservations using our property management system
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent (required)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and team player mentality
- Ability to work flexible shifts including weekends/holidays
- No prior experience necessary – training provided
- Must be 18+ years old