Job Description
Join our award-winning hospitality team at Sunset Coast Hotels as a Front Desk Agent! We're seeking energetic, service-minded individuals to create memorable guest experiences at our iconic Los Angeles location. No prior experience required – we provide comprehensive training to develop your skills in reservation management, guest relations, and operational excellence. Enjoy competitive pay, health benefits, and career advancement opportunities in California's thriving tourism industry.
Why Join Us?
• Industry-leading training program
• Opportunities for rapid promotion
• Employee discounts on hotel stays
• Supportive team environment
Responsibilities
- Check in/out guests efficiently using hotel management software
- Manage reservations and room assignments
- Respond to guest inquiries with exceptional service
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards in all guest interactions
- Resolve guest concerns promptly and professionally
Qualifications
- High school diploma or equivalent
- Exceptional customer service skills
- Strong communication abilities
- Basic computer proficiency
- Professional appearance and demeanor
- Ability to work flexible shifts (evenings/weekends)
- Positive attitude and problem-solving mindset
- No experience required - we train you!