Job Description
Join the vibrant heart of hospitality at Grand Oasis Hotel & Casino! We're seeking energetic Front Desk Agents to welcome guests with exceptional service. No prior experience required—comprehensive training provided. Work in the world's entertainment capital while building a rewarding career in customer service.
Why Join Us?
- Competitive hourly wages + tips
- Free meals during shifts
- Health benefits after 90 days
- Career advancement opportunities
- Dynamic, fast-paced environment
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Address guest inquiries with professionalism and warmth
- Process payments and handle cash transactions
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety
- Resolve guest complaints promptly and diplomatically
Qualifications
- No experience required – training provided!
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency
- Ability to stand for extended periods
- Positive attitude and problem-solving mindset
- Must be available for flexible shifts (nights, weekends, holidays)