Job Description
Join our award-winning team as a Front Desk Agent at Grand Hospitality Group in Oklahoma City! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive training, and career growth opportunities. Our 24/7 operations offer flexible shift schedules to fit your lifestyle. What's in it for you?
- Health benefits after 90 days
- Employee discounts on hotel stays
- Referral bonuses
- Free parking
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments accurately
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety
- Perform night audit duties for overnight shifts
Qualifications
- No experience required - comprehensive training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency
- Problem-solving abilities
- Customer service mindset
- Valid Oklahoma driver's license (if required for errands)