Job Description
Join our award-winning team at Grand Hospitality Group, where we redefine luxury guest experiences! We're seeking passionate hospitality professionals for immediate weekly-paid positions in our Charlotte property. Enjoy competitive compensation, comprehensive benefits, and a dynamic work environment that values your growth. If you thrive in fast-paced settings and excel in creating memorable moments, this is your opportunity to shine in the heart of North Carolina's thriving hospitality scene.
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and food & beverage operations
- Manage check-in/check-out procedures with precision and warmth
- Maintain pristine room standards and public area cleanliness
- Process payments and resolve billing inquiries efficiently
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards in all guest interactions
- Assist with event setup and VIP guest arrangements
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer proficiency with reservation systems
- Food Handler's certification (or willingness to obtain)
- Attention to detail and time management excellence
- Positive attitude under pressure
- Valid North Carolina driver's license (if required for errands)