Job Description
Join our dynamic hospitality team as a Front Desk Agent! No prior experience required – we provide comprehensive training. Grand City Hotels is urgently hiring friendly, motivated individuals to deliver exceptional guest experiences at our flagship Columbus location. Enjoy competitive pay, flexible scheduling, and career growth opportunities in the heart of downtown.
Responsibilities
- Check guests in/out efficiently using our property management system
- Handle reservation inquiries and modify bookings
- Process payments and manage cash transactions
- Resolve guest concerns with professionalism and empathy
- Maintain a clean, organized reception area
- Coordinate with housekeeping and maintenance teams
- Local area knowledge assistance for guests
Qualifications
- High school diploma or equivalent (GED)
- Zero experience necessary – we train all team members
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (evenings/weekends)
- Positive attitude and problem-solving mindset
- Valid Ohio driver's license preferred