Job Description
Join our award-winning team at Grand Bay Hotel Tampa as a Front Desk Agent! We're seeking enthusiastic individuals passionate about hospitality to create memorable guest experiences. This full-time position offers flexible shift work (day/evening/night rotations) with comprehensive training – no prior experience required!
Enjoy competitive pay, career advancement opportunities, and a vibrant downtown location. Perfect for students, career changers, or anyone ready to grow in the hospitality industry. Apply today and start your journey with us!
Responsibilities
- Provide exceptional guest check-in/check-out experiences with warm professionalism
- Manage reservations and room assignments using our property management system
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through consistent service delivery
- Contribute to a positive team environment during shift rotations
Qualifications
- No experience required – we provide comprehensive paid training
- Flexible availability to work day/evening/night shifts
- Basic computer literacy and comfort with digital systems
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- High school diploma or equivalent (preferred)
- Must be authorized to work in the US