Job Description
Join our dynamic hospitality team as a Front Desk Agent where your smile makes the first impression! We're seeking enthusiastic individuals with no prior experience to welcome our guests with exceptional service. This part-time role offers flexible scheduling and comprehensive training to launch your career in the thriving California hospitality industry. Work in a modern, supportive environment where your growth is our priority.
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and room assignments with accuracy
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through consistent service delivery
- Assist with valet services and luggage handling
Qualifications
- High school diploma or equivalent (no experience required)
- Basic computer literacy and willingness to learn systems
- Exceptional communication and interpersonal skills
- Professional appearance and positive attitude
- Ability to stand for extended periods and multitask
- Flexible availability including weekends/holidays
- Valid driver's license preferred (for valet duties)
- Fluency in English (Spanish a plus)