Job Description
Join the vibrant hospitality scene in Denver as a Front Desk Agent at our prestigious downtown hotel! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences. Enjoy competitive pay, flexible shift schedules, and comprehensive training. Perfect for career starters seeking growth in the thriving tourism industry.
Responsibilities
- Efficiently manage guest check-in/check-out procedures
- Handle reservations and phone inquiries with professionalism
- Resolve guest concerns and coordinate with housekeeping/bell staff
- Process payments and maintain accurate billing records
- Act as local tourism resource for guests
- Uphold brand standards and cleanliness protocols
- Collaborate with team during peak hours and shift transitions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency
- Flexible availability for day/evening/weekend shifts
- Positive attitude and problem-solving mindset
- No experience required – full training provided
- Must be authorized to work in the US