Job Description
Join our award-winning team as a Front Desk Agent at Grand Horizon Hotels Albuquerque! We're urgently seeking enthusiastic individuals to deliver exceptional guest experiences at our newly renovated downtown location. No hospitality experience required—just your passion for service and a willingness to learn. Enjoy competitive pay, comprehensive training, and opportunities for rapid advancement in one of New Mexico's most dynamic hospitality environments.
Why Choose Us?
- Industry-leading onboarding program
- Health benefits and 401(k) matching
- Employee discounts and perks
- Supportive, team-oriented culture
Responsibilities
- Check in/out guests efficiently with our modern PMS system
- Manage reservations and room assignmentsAddress guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety
- Assist with special events and VIP guest handling
Qualifications
- No prior experience required—comprehensive training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Flexibility to work weekends, evenings, and holidays
- Must pass background check