Job Description
Launch your hospitality career with us at Grand Hotel San Francisco! We're seeking enthusiastic Front Desk Agents who thrive in vibrant environments and possess a passion for exceptional guest service. No prior experience is required – we provide comprehensive training to equip you with the skills needed to succeed in this dynamic role. Join our award-winning team in the heart of San Francisco and become the first point of contact for our global guests.
Responsibilities
- Deliver warm, personalized check-in/check-out experiences to all guests
- Manage reservations and room assignments with precision
- Handle guest inquiries via phone, email, and in-person
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through meticulous attention to detail
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficiency with basic computer systems
- Ability to multitask in fast-paced settings
- Punctual and reliable with professional appearance
- Positive attitude and problem-solving mindset
- Willingness to work flexible schedules including weekends