Job Description
Join our award-winning team at Grand Plaza Hotel in downtown Chicago! We're seeking enthusiastic individuals to kickstart their hospitality careers with our comprehensive training program. No experience required—just a passion for exceptional guest service and a commitment to excellence. Enjoy competitive pay, flexible scheduling, and growth opportunities within our luxury hotel chain. What we offer: Paid training, health benefits, employee discounts, and a dynamic work environment in Chicago's premier location.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency (training provided)
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable transportation and punctuality
- Willingness to work weekends and holidays
- Previous hospitality experience (not required)