Job Description
Join our award-winning team at Grand Hospitality Oklahoma as a Front Desk Agent! No experience required—we provide comprehensive training to launch your hospitality career. You'll be the first point of contact for our guests, creating memorable experiences through exceptional service and professionalism. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing hotel chain. Perfect for career changers, recent graduates, or anyone passionate about customer service!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional guest interactions
- Maintain a clean and organized front desk environment
Qualifications
- No prior experience required – training provided!
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and comfort with technology
- Professional appearance and positive attitude
- Reliability and punctuality
- Ability to stand for extended periods
- Must be authorized to work in the US