Job Description
Are you a people person ready to launch your hospitality career? Join our vibrant team at Grand Orleans Hotel as a Front Desk Agent – no experience required! We provide comprehensive training to help you master guest services, reservations, and hotel operations in the heart of New Orleans. Enjoy competitive pay, flexible scheduling, and the opportunity to work in one of America’s most iconic cities. Your journey in hospitality starts here!
Responsibilities
- Warmly welcome and register guests with exceptional customer service
- Efficiently manage check-in/check-out processes and room assignments
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams for guest requests
- Operate hotel management software (training provided)
- Uphold cleanliness and professionalism in the lobby area
Qualifications
- High school diploma or equivalent (students welcome)
- Outstanding communication and interpersonal skills
- Positive attitude and eagerness to learn
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (training available)
- Flexibility to work evenings, weekends, and holidays
- No prior experience required – we train our team!