Job Description
Join our award-winning hospitality team as a Front Desk Agent at Georgia Hotel Group! We're seeking passionate individuals with no prior experience to deliver exceptional guest experiences in our Columbus, Ohio location. If you're a people person with a drive to succeed, this is your gateway to a rewarding career in the hotel industry.
We offer comprehensive training, career advancement opportunities, and a supportive work environment. Enjoy competitive pay, flexible scheduling, and employee benefits including room discounts. Be the first face our guests see and make lasting impressions every day!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with accuracy
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Maintain a clean and organized front desk area
Qualifications
- No experience required – we provide full training!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, email)
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Flexibility to work evenings, weekends, and holidays
- Valid driver's license preferred