Job Description
Join our award-winning team at Grand Oasis Hotel as a Front Desk Agent and launch your hospitality career in the heart of Las Vegas! No prior experience required – we provide comprehensive training to help you succeed. As the first point of contact for our guests, you'll create unforgettable experiences while working in a dynamic, fast-paced environment. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our luxury resort. If you're a people person with a passion for service, apply today to become part of the Las Vegas hospitality scene!
Responsibilities
- Check guests in/out efficiently using property management systems
- Handle reservations, payments, and guest inquiries with professionalism
- Resolve guest issues promptly and escalate when necessary
- Process check-ins/out while maintaining accurate records
- Collaborate with housekeeping and security teams
- Uphold brand standards through exceptional service delivery
- Assist with valet services and concierge requests
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent required
- Basic computer literacy and data entry skills
- Strong communication and interpersonal abilities
- Ability to work flexible shifts including nights/weekends
- Professional appearance and positive attitude
- Problem-solving skills with attention to detail
- Must be 18+ years old and eligible to work in the US