Job Description
Join our dynamic hospitality team as a Front Desk Agent at Grand City Hotels in Atlanta! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences during shift-based operations. If you're a people person with a positive attitude and eager to start your career in hospitality, we want to meet you. Enjoy competitive pay, comprehensive training, and flexible scheduling including nights, weekends, and holidays.
Responsibilities
- Check-in/check-out guests efficiently with attention to detail
- Manage reservations and room assignments via hotel software
- Handle guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with luggage and valet services when needed
Qualifications
- No experience required - comprehensive training provided
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with willingness to learn new systems
- Professional appearance and customer service mindset
- Ability to stand for extended periods and lift up to 25 lbs