Job Description
Launch your hospitality career with Grand Hospitality Group in vibrant Nashville! We're seeking enthusiastic Front Desk Agents to be the first point of contact for our guests. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our award-winning hotel chain. Join our team and become part of Nashville's thriving tourism industry while delivering exceptional guest experiences.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent (required)
- Outstanding customer service mindset
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (training provided)
- Professional appearance and positive attitude
- Flexibility to work weekends, evenings, and holidays
- No experience necessary – training provided!