Job Description
Join our award-winning hospitality team as a Front Desk Agent at Sunset Hotel & Resort! No prior experience required – we provide comprehensive training to launch your career in customer service. Located in vibrant El Paso, TX, our hotel offers a supportive environment where your passion for helping others shines. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing company. If you're a friendly, detail-oriented individual ready to learn, we want you on our team!
Responsibilities
- Provide exceptional guest check-in/check-out experiences with warm hospitality
- Manage reservations via our digital booking system and handle inquiries efficiently
- Maintain accurate records of guest information and billing transactions
- Coordinate with housekeeping and maintenance teams to resolve guest requests promptly
- Process payments and manage cash drawer responsibilities with precision
- Assist with basic administrative tasks including filing and data entry
- Uphold brand standards through professional appearance and communication
Qualifications
- No prior experience required – we train all new hires!
- High school diploma or equivalent (GED accepted)
- Basic computer literacy and comfort with learning new software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Positive attitude and willingness to work flexible shifts including weekends
- Authorization to work in the United States