Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career! We're seeking enthusiastic, customer-focused individuals with no prior experience to deliver exceptional guest experiences. Enjoy competitive pay, flexible shift schedules, and comprehensive training. Perfect for students, career changers, or anyone looking to enter the thriving Raleigh hospitality scene. Apply today and grow with us!
Responsibilities
- Check in/out guests efficiently with warm, professional service
- Manage reservations and room assignments using PMS software
- Answer phones and respond to guest inquiries promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Resolve guest issues with empathy and problem-solving skills
Qualifications
- No experience required - we provide paid training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand/walk for extended periods
- Flexible availability for day/night/weekend shifts
- Positive attitude and customer service mindset
- Valid NC driver's license preferred