Job Description
Start your hospitality career TODAY with no experience required! Grand Orleans Hotel is urgently seeking energetic Front Desk Agents to join our award-winning team in the heart of New Orleans. We provide comprehensive training and a supportive environment where you'll develop essential customer service skills while working in one of America's most vibrant cities.
As a Front Desk Agent, you'll be the first point of contact for our international guests, creating memorable experiences that showcase the unique culture of New Orleans. This is your opportunity to grow professionally in a fast-paced, dynamic setting with immediate advancement potential.
What We Offer:
- Comprehensive paid training program
- Competitive hourly wages plus performance incentives
- Flexible scheduling options
- Hotel discounts and exclusive local perks
- Clear career path into management
Responsibilities
- Warmly greet and assist guests with check-in/check-out procedures
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance departments
- Operate hotel management software and office equipment
- Uphold brand standards through exceptional service
Qualifications
- No experience required – training provided!
- Outstanding communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy (training provided)
- Positive attitude and customer-focused mindset
- High school diploma or equivalent
- Flexible availability including weekends/holidays
- Legal authorization to work in the US