Job Description
Are you looking to kickstart your career in the hospitality industry? The Detroit Hospitality Group is currently seeking a friendly and organized Front Desk Agent to join our dynamic team. We value passion, reliability, and a willingness to learn.
No prior experience is necessary! We provide comprehensive on-the-job training to help you succeed. If you have a positive attitude and love helping people, we want to meet you.
Why Join Us?
- Competitive hourly pay ($15.00 - $18.00).
- Opportunities for advancement within the company.
- A welcoming and supportive work environment.
- Employee discounts on services.
Don't let a lack of experience hold you back. Apply today and take the first step towards a rewarding career in Detroit!
Responsibilities
- Greet guests warmly and professionally upon arrival, ensuring a welcoming first impression.
- Manage the front desk operations, including check-in, check-out, and registration processes.
- Answer incoming phone calls, take accurate messages, and direct inquiries to the appropriate departments.
- Handle incoming and outgoing mail and packages with care and efficiency.
- Assist guests with local recommendations, directions, and general inquiries.
- Maintain the cleanliness and organization of the front lobby and common areas.
- Process payments and handle cash transactions accurately according to company policy.
Qualifications
- Must be at least 18 years of age.
- High school diploma or GED is preferred but not strictly required.
- Strong communication skills with the ability to interact with guests from diverse backgrounds.
- Basic computer proficiency and typing skills.
- A positive attitude and a genuine desire to provide excellent customer service.
- Ability to work flexible shifts, including weekends and holidays.
- Reliable transportation.