Job Description
Are you a people person looking for a rewarding career in the hospitality industry? SunBreeze Hospitality Group is seeking enthusiastic individuals to join our expanding team as Full-Time Front Desk Agents. We are actively hiring across California and Florida, and we are currently looking for talent that values customer service excellence.
Even if you have no prior experience, we provide comprehensive on-the-job training to help you succeed. If you are ready to start your journey in a dynamic, fast-paced environment, we want to hear from you.
Responsibilities
- Greet and welcome guests with a warm, professional demeanor, ensuring a positive first impression.
- Check guests in and out efficiently using our Property Management System (PMS).
- Handle guest inquiries, complaints, and requests promptly to ensure high satisfaction levels.
- Assist with hotel operations, including managing reservations and concierge services.
- Maintain a clean and organized front desk area and lobby environment.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms meet quality standards.
Qualifications
- No prior hospitality experience required; we provide full training.
- Strong interpersonal and communication skills with a friendly, approachable attitude.
- Ability to stand for extended periods and lift moderate weights (up to 25 lbs).
- Flexibility to work varying shifts, including weekends and holidays.
- Basic computer literacy and ability to learn new software quickly.
- Must be at least 18 years of age.