Job Description
Are you looking to launch your career in the vibrant hospitality industry in Oklahoma City? Our team is currently seeking enthusiastic Front Desk Agents to join our growing property. We are proud to offer a supportive environment where no prior experience is necessary – just bring your energy and willingness to learn!
As a Front Desk Agent, you will be the face of our brand, representing our commitment to exceptional service. Whether you are looking for full-time stability or flexible shift work to fit your lifestyle, this role offers a fantastic opportunity for growth.
Why Join Us?
- No Experience Necessary: We provide comprehensive on-the-job training.
- Shift Flexibility: Choose the hours that work best for you.
- Competitive Pay: Earn $15 - $18/hour plus potential performance bonuses.
Don't miss this chance to start your professional journey in a dynamic city. Apply today!
Responsibilities
- Greet and welcome guests with a warm, professional demeanor to ensure a positive first impression.
- Manage the check-in and check-out process efficiently, including handling payments and processing reservations.
- Answer and direct phone calls, emails, and inquiries promptly using the hotel's phone system and software.
- Respond to guest requests, complaints, and special needs with patience and a focus on problem resolution.
- Monitor the lobby and common areas to ensure a clean, organized, and welcoming environment at all times.
- Assist with administrative tasks such as filing, data entry, and maintaining guest records.
Qualifications
- No prior experience required – we provide comprehensive on-the-job training.
- Excellent communication skills with a friendly and approachable attitude.
- Ability to work various shifts, including weekends, holidays, and evenings.
- Basic computer literacy and familiarity with point-of-sale systems or property management software is a plus.
- Strong attention to detail and the ability to multitask in a fast-paced environment.
- Professional appearance and grooming standards.