Job Description
Urgent Hiring: Front Desk Agent Positions Available!
Are you looking for a rewarding career in the hospitality industry with no experience required? Metro Hospitality Solutions is currently seeking a friendly and professional Front Desk Agent to join our growing team in Oklahoma City. We offer competitive pay, flexible scheduling, and a supportive work environment.
Why Join Us?
- Zero Experience Needed: We train all our employees from scratch.
- Competitive Pay: Earn $15.00 - $18.00 per hour.
- Modern Work Environment: Join a dynamic team using the latest industry software.
Responsibilities
- Greet and Welcome: Provide a warm welcome to guests upon arrival and departure.
- Check-In/Out: Efficiently manage guest registrations, key distribution, and billing processes.
- Communication: Answer incoming calls, respond to emails, and address guest inquiries professionally.
- Problem Solving: Handle guest complaints and requests promptly to ensure 100% guest satisfaction.
- Reception Duties: Manage the front desk area, including mail distribution and maintaining a clean lobby.
- Administrative Support: Assist with data entry, filing, and general office support as needed.
Qualifications
- No Experience Required: Prior hospitality experience is a plus but not mandatory.
- Excellent Communication: Strong verbal and written English skills.
- Customer Service: A positive attitude and a passion for helping others.
- Computer Literacy: Basic computer skills and ability to learn new software quickly.
- Reliability: Punctual and able to work weekends and holidays as required.