Job Description
We are looking for a dedicated Front Desk Agent to join our dynamic team in Oklahoma City. This is an exciting opportunity for individuals seeking shift work roles where no prior experience is necessary. At Premier Hospitality Solutions, we pride ourselves on providing a welcoming environment for both our guests and our employees.
As part of our team, you will be the face of our establishment, greeting visitors and ensuring smooth front desk operations. We offer comprehensive training to help you succeed, making this the perfect starting point for your hospitality career.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage the front desk operations, including check-ins, check-outs, and room assignments.
- Answer incoming phone calls and respond to guest inquiries promptly and professionally.
- Handle cash transactions and credit card payments with accuracy and security.
- Maintain the cleanliness and organization of the lobby and front desk area.
- Assist guests with local information, directions, and special requests.
- Resolve any guest complaints or issues to ensure high satisfaction levels.
Qualifications
- High school diploma or equivalent is required.
- No prior experience necessary; we provide full training.
- Strong interpersonal and communication skills.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Proficiency with basic computer software and reservation systems.
- Must be reliable, punctual, and detail-oriented.