Job Description
Are you looking for an exciting career in hospitality without the need for prior experience? Grand Plaza Hotel & Suites is currently hiring Front Desk Agents immediately.
We value personality, enthusiasm, and a willingness to learn. Whether you are fresh out of school or looking to switch careers, we provide comprehensive training to help you succeed in our dynamic environment. Join a team that offers competitive pay, flexible scheduling, and a vibrant work culture.
Why You Should Apply
- No Experience Necessary: We provide full on-the-job training.
- Competitive Pay: Earn between $15.00 and $18.00 per hour.
- Employee Benefits: Discounted stays, meals, and uniform provided.
- Flexible Shifts: Day, evening, and weekend availability is encouraged.
Responsibilities
- Welcoming guests with a warm smile and managing the front desk reception area.
- Assisting with check-in and check-out procedures using our hotel management software.
- Answering incoming phone calls and responding to emails in a professional and timely manner.
- Handling guest inquiries regarding local attractions, dining options, and hotel services.
- Maintaining the cleanliness and organization of the lobby, reception desk, and common areas.
- Processing payments and balancing daily transactions accurately.
Qualifications
- Excellent communication skills and a friendly, approachable demeanor.
- Basic computer proficiency and the ability to learn new software quickly.
- Ability to stand and walk for extended periods and work in a fast-paced environment.
- Strong problem-solving abilities and attention to detail.
- High school diploma or GED equivalent is preferred.