Job Description
We are seeking a dedicated and professional Front Desk Agent to join our expanding team in Albuquerque, NM. This is an urgent hiring opportunity for individuals looking to start a rewarding career in hospitality with no experience required.
Why You Should Join Us:
- Zero Experience Needed: We offer comprehensive training to help you succeed from day one.
- Competitive Compensation: Earn between $16.00 and $19.00 per hour based on shift and experience.
- Immediate Start: We are looking to fill this role quickly for the right candidate.
- Professional Environment: Work in a modern, clean, and friendly facility.
Don't miss this chance to advance your career in customer service and operations. Apply today!
Responsibilities
- Greet guests warmly and professionally upon arrival, ensuring a positive first impression.
- Manage the front desk operations, including check-ins, check-outs, and room key issuance.
- Answer incoming phone calls, emails, and visitor inquiries promptly and courteously.
- Handle cash, credit card transactions, and digital payments accurately and securely.
- Maintain the cleanliness and organization of the reception area and lobby.
- Assist with light administrative tasks, such as data entry and filing.
- Resolve customer complaints or issues with patience and problem-solving skills.
Qualifications
- High school diploma or equivalent (GED) is preferred but not mandatory.
- Excellent verbal communication and interpersonal skills.
- A friendly, approachable, and professional demeanor.
- Ability to work flexible hours, including weekends, holidays, and evenings.
- Basic computer proficiency and typing skills.
- Ability to stand and move around the front desk area for extended periods.